Introduction to NetSpring

NetSpring is a product and customer analytics SaaS platform that enables product, growth, and data teams to derive deep analytical insights about product usage and customer behavior. NetSpring provides self-service exploration templates for commonly used product and behavioral analytics use cases such as event segmentation, retention, funnels, and paths. In addition, it provides the ability to fork off from any templated reports into ad hoc, self-service visual data exploration, combining product data with any customer business data. NetSpring lets users create rich visualizations and dashboards for collaborative analytics across all product and customer oriented teams. For advanced analysis, NetSpring also provides full SQL support, and a powerful scripting language called NetScript.

NetSpring works directly off data in your data warehouse, without any data movement or copies. Data analysts can create rich semantic models of event streams and business data, and securely expose it to business users for self-service analytics. NetSpring is not opinionated about data model, and can work natively off any data model in the customer's data warehouse.

NetSpring is offered as a hosted SaaS service that connects to your Cloud data warehouse. For specialized security- and compliance-sensitive environments, NetSpring offers an option to deploy its service entirely in a customer’s Virtual Private Cloud (VPC).

For any issues with using NetSpring, visit the Customer Support portal, or email support@netspring.io. Your organization's NetSpring administrator may have enabled a Slack connect channel with NetSpring, where you can get your questions answered by NetSpring personnel.